Refund Policy

Refund Policy
We to make any refund will be through the same mode of payment as it has been transacted earlier. We shall entertain no refunds on the timed tickets already purchased thereafter. (E.g. Tour tickets {Burj Khalifa, Ferrari World, etc.}, Hotel Bookings, tour packages charges, Airline tickets)
Refunds processed will bear payment gateway charges and a VAT of 5% per transaction.
Cancellations made 7 calendar days prior to the tour date are eligible for a refund of 60% of the booking amount.
Should you have any discrepancies, kindly raise within 7 days of the transaction after which we shall address no discrepancies.

The prices quoted on the website do not include tips, tour packages charges, travel insurance, food and beverages, accommodation, room service charges, and laundry.

You understand and accept the potential risks and hazards that involve in certain activities. You take complete responsibility for ensuring that you are mentally and physically capable of taking part in the particular activity.
We offer activities provided by third parties or issue you with a voucher entitling you to a ticket for an event. In such a process, we act only as an agent for the operator of the activity concerned or the organizers of that event.
The terms and conditions of the operator of the activity or organizer of the event will apply to you and any refund will be subject to those terms and conditions.
To the maximum extent permitted by law, we accept no responsibility for any damage, loss, accident, sickness, injury or death you or anyone else may suffer or incur arising out of the activities opted for.
All personal effects are at your sole risk at all times during the activity.

For a better insight on how we manage your privacy please view our Privacy Policy.

In case of any disputes, we would base the law applicable to the UAE Governing Law.
The website Policies and Terms & Conditions can be modified and/or updated to meet the requirements and standards. & reserves the right to change and/or update Terms and Conditions at any point in time.
We hope you have a travel plan soon.