Refund Policy
Refunds will be done only through the Original Mode of Payment and will be processed within 10 to 45 days depends on the issuing bank of the credit card.
Refunds processed will bear payment gateway charges and a VAT of 5% per transaction.
Cancellations made 7 calendar days prior to the tour date are eligible for a refund of 60% of the booking amount.
Should you have any discrepancies, kindly raise within 7 days of the transaction after which we shall address no discrepancies.

Exclusions
The prices quoted on the website do not include tips, tour packages charges, travel insurance, food and beverages, accommodation, room service charges, and laundry.

Liability
You understand and accept the potential risks and hazards that involve in certain activities. You take complete responsibility for ensuring that you are mentally and physically capable of taking part in the particular activity.
We offer activities provided by third parties or issue you with a voucher entitling you to a ticket for an event. In such a process, we act only as an agent for the operator of the activity concerned or the organizers of that event.
The terms and conditions of the operator of the activity or organizer of the event will apply to you and any refund will be subject to those terms and conditions.
To the maximum extent permitted by law, we accept no responsibility for any damage, loss, accident, sickness, injury or death you or anyone else may suffer or incur arising out of the activities opted for.
All personal effects are at your sole risk at all times during the activity.

Privacy
For a better insight on how we manage your privacy please view our Privacy Policy.

Disputes
In case of any disputes, we would base the law applicable to the UAE Governing Law.
The website Policies and Terms & Conditions can be modified and/or updated to meet the requirements and standards. visitsvisa.com & visitsvisa.com/apply reserves the right to change and/or update Terms and Conditions at any point in time.
We hope you have a travel plan soon.

CANCELLATION POLICY
Customer can cancel their requested services within 24 hours; refunds will be made back to the payment solution used initially by the customer. Please allow for up to 45days for the refund transfer to be completed.